Habits of Effective Adjusters

The bumper sticker said, "I have to get older, but I can stay immature forever." The same is true for claims adjusters. The old saying goes that you can either have 20 years of experience, or one year of experience, 20 times. What attributes make a 20-year veteran adjuster an asset to his or her company? What does it take for a rookie to become a shining star? Like anyone else, adjusters can develop good habits or bad habits. Once an action becomes a habit, the easiest thing to do is to repeat the action on every claim you handle. In fact, just like bad habits, good habits are hard to break. Here are 10 habits of those adjusters, veterans or rookies, who are successful and effective.